Comcast keeps losing customers despite price guarantee and unlimited data
Comcast overhauled Internet plans to stop customer losses. It isn't working yet.
https://arstechnica.com/tech-policy/2026/01/comcast-keeps-losing-customers-despite-price-guarantee-and-unlimited-data/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social
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@arstechnica Aaah. Maybe their execs should ask their all-powerful IA what is "enshitification" and how there's no escape from that beside dying?
@arstechnica The problem was always customer service. Ridiculous that they won't fix that