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Ars Technica
Ars Technica
@arstechnica@mastodon.social  ·  activity timestamp 2 hours ago

Comcast keeps losing customers despite price guarantee and unlimited data
Comcast overhauled Internet plans to stop customer losses. It isn't working yet.
https://arstechnica.com/tech-policy/2026/01/comcast-keeps-losing-customers-despite-price-guarantee-and-unlimited-data/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

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Ars Technica

Comcast keeps losing customers despite price guarantee and unlimited data

Comcast overhauled Internet plans to stop customer losses. It isn't working yet.
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Bandersnatch
Bandersnatch
@Bandersnatch@mastodon.social replied  ·  activity timestamp 1 hour ago

@arstechnica

As much as I hate them, it worked for me. Cut my internet bill by 40% just yesterday.

Both of my local carriers are in bed with #ICE & the #fascists, but I can't not have internet.

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primalmotion
primalmotion
@primalmotion@antisocial.ly replied  ·  activity timestamp 1 hour ago

@arstechnica Aaah. Maybe their execs should ask their all-powerful IA what is "enshitification" and how there's no escape from that beside dying?

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OkazuYuri
OkazuYuri
@EricaFriedman@mastodon.social replied  ·  activity timestamp 2 hours ago

@arstechnica The problem was always customer service. Ridiculous that they won't fix that

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