@etchedpixels @landley @ghul @jti42 @pkal I mean, the reason to pay #RedHat & #SUSE for any business is that they offer very high #SLAs for those willing to pay (i.e. #Finance) and those customers basically demand to get a named account manager they can yell at and expect a "Yes, we'll fix it ASAP!" as the only reply.

• Not shure if Red Hat still offers an #insurance option at their highest support tiers for #damages due to software errors and associated #downtime. This was something #Microsoft would never offer for #Windows!

That the fixes and improvements would get contributed back to #Linux was and is the original premise, even tho Red Hat decided to axe their "gateway drug" ( #CentOS) used to lure businesses into supporting, targeting and using #RHEL…