Elena Rossini on GoToSocial ⁂
@elena@aseachange.com  ·  activity timestamp last week

An update about the #OVH situation (they deleted my VPS without warning because it was DDOS'd and that "violated their Tos").

I had subscribed to a basic VPS plan for 6 months and paid a setup fee. Since I had only used their service for ONE DAY before the VPS was terminated (without any warnings), I asked if I could be refunded for the 5 extra months I had paid for. See, I was elegant enough to take a hit for the first month and the installation fee. Well well well they responded (in French, translated in English):

"We understand your desire for more information, but as this breach of contract is due to a failure to comply with the terms and conditions of use, no refund for the remaining months can be considered."

Then they linked to a page with the terms of service which is so hard to read because it's inside a frame. Stellar customer service, I tell you!

Beware of #OVHCloud! Never again.
Elena Rossini on GoToSocial ⁂
@elena@aseachange.com  ·  activity timestamp last week
alert​ MAJOR Plot twist! FireDumpster​

I'm sure you're having a better morning than me because I was greeted with an email from #OVH (the VPS provider) that started with "Hello Mr. Rossini" and informed me that the VPS was stopped because they suspected a hack - and it will be permanently deleted. "Now let us know Mr. Rossini if you'd like to purchase a new VPS plan."

30 Euros* for 4 hours of VPS experimentation with Docker! YAY (not!)

(*30 Euros corresponded to a 6-month plan, sigh)

I received ZERO advanced warnings... #OVHCloud simply deleted my VPS because of "unusual activity" and proposed I buy a new one.

I had installed #Fail2Ban on it first thing yesterday morning, but I suppose changing 0.0.0.0 with my VPS's IP4 address in one of the Docker settings... to connect it to Docker GUI did it for me.

You live, you learn.

I will stay away from OVH Cloud.

(Yes I had tried creating an account with Hetzer and NetCup before but they had a convoluted signup process and wanted too much personal info/docs, so I had given up and turned to OVH. My bad).

What will I do now?

Find a new VPS provider.

Feeling salty about the 30 Euros I spent for 6 months with OVH but honestly I feel like I dodged a bullet. I had nothing installed on the VPS, except for Fail2Ban and basic Docker. Imagine how catastrophic it would have been if they had deleted my VPS without warning if I had important stuff on it! Shivering at the thought.

Onwards and upwards, more humble than ever, with infinite respect for sysadmins 🙏​

#MySoCalledSudoLife #N00b
Elena Rossini on GoToSocial ⁂
@elena@aseachange.com replied  ·  activity timestamp last week

An update about the #OVH situation (they deleted my VPS without warning because it was DDOS'd and that "violated their Tos").

I had subscribed to a basic VPS plan for 6 months and paid a setup fee. Since I had only used their service for ONE DAY before the VPS was terminated (without any warnings), I asked if I could be refunded for the 5 extra months I had paid for. See, I was elegant enough to take a hit for the first month and the installation fee. Well well well they responded (in French, translated in English):

"We understand your desire for more information, but as this breach of contract is due to a failure to comply with the terms and conditions of use, no refund for the remaining months can be considered."

Then they linked to a page with the terms of service which is so hard to read because it's inside a frame. Stellar customer service, I tell you!

Beware of #OVHCloud! Never again.

Emelia 👸🏻
Stefano Marinelli
Emelia 👸🏻 and 1 other boosted
Elena Rossini on GoToSocial ⁂
@elena@aseachange.com  ·  activity timestamp last week
alert​ MAJOR Plot twist! FireDumpster​

I'm sure you're having a better morning than me because I was greeted with an email from #OVH (the VPS provider) that started with "Hello Mr. Rossini" and informed me that the VPS was stopped because they suspected a hack - and it will be permanently deleted. "Now let us know Mr. Rossini if you'd like to purchase a new VPS plan."

30 Euros* for 4 hours of VPS experimentation with Docker! YAY (not!)

(*30 Euros corresponded to a 6-month plan, sigh)

I received ZERO advanced warnings... #OVHCloud simply deleted my VPS because of "unusual activity" and proposed I buy a new one.

I had installed #Fail2Ban on it first thing yesterday morning, but I suppose changing 0.0.0.0 with my VPS's IP4 address in one of the Docker settings... to connect it to Docker GUI did it for me.

You live, you learn.

I will stay away from OVH Cloud.

(Yes I had tried creating an account with Hetzer and NetCup before but they had a convoluted signup process and wanted too much personal info/docs, so I had given up and turned to OVH. My bad).

What will I do now?

Find a new VPS provider.

Feeling salty about the 30 Euros I spent for 6 months with OVH but honestly I feel like I dodged a bullet. I had nothing installed on the VPS, except for Fail2Ban and basic Docker. Imagine how catastrophic it would have been if they had deleted my VPS without warning if I had important stuff on it! Shivering at the thought.

Onwards and upwards, more humble than ever, with infinite respect for sysadmins 🙏​

#MySoCalledSudoLife #N00b
Elena Rossini on GoToSocial ⁂
@elena@aseachange.com  ·  activity timestamp last week
alert​ MAJOR Plot twist! FireDumpster​

I'm sure you're having a better morning than me because I was greeted with an email from #OVH (the VPS provider) that started with "Hello Mr. Rossini" and informed me that the VPS was stopped because they suspected a hack - and it will be permanently deleted. "Now let us know Mr. Rossini if you'd like to purchase a new VPS plan."

30 Euros* for 4 hours of VPS experimentation with Docker! YAY (not!)

(*30 Euros corresponded to a 6-month plan, sigh)

I received ZERO advanced warnings... #OVHCloud simply deleted my VPS because of "unusual activity" and proposed I buy a new one.

I had installed #Fail2Ban on it first thing yesterday morning, but I suppose changing 0.0.0.0 with my VPS's IP4 address in one of the Docker settings... to connect it to Docker GUI did it for me.

You live, you learn.

I will stay away from OVH Cloud.

(Yes I had tried creating an account with Hetzer and NetCup before but they had a convoluted signup process and wanted too much personal info/docs, so I had given up and turned to OVH. My bad).

What will I do now?

Find a new VPS provider.

Feeling salty about the 30 Euros I spent for 6 months with OVH but honestly I feel like I dodged a bullet. I had nothing installed on the VPS, except for Fail2Ban and basic Docker. Imagine how catastrophic it would have been if they had deleted my VPS without warning if I had important stuff on it! Shivering at the thought.

Onwards and upwards, more humble than ever, with infinite respect for sysadmins 🙏​

#MySoCalledSudoLife #N00b