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Elena Rossini on GoToSocial ⁂
@elena@aseachange.com  ·  activity timestamp 2 months ago
alert​ MAJOR Plot twist! FireDumpster​

I'm sure you're having a better morning than me because I was greeted with an email from #OVH (the VPS provider) that started with "Hello Mr. Rossini" and informed me that the VPS was stopped because they suspected a hack - and it will be permanently deleted. "Now let us know Mr. Rossini if you'd like to purchase a new VPS plan."

30 Euros* for 4 hours of VPS experimentation with Docker! YAY (not!)

(*30 Euros corresponded to a 6-month plan, sigh)

I received ZERO advanced warnings... #OVHCloud simply deleted my VPS because of "unusual activity" and proposed I buy a new one.

I had installed #Fail2Ban on it first thing yesterday morning, but I suppose changing 0.0.0.0 with my VPS's IP4 address in one of the Docker settings... to connect it to Docker GUI did it for me.

You live, you learn.

I will stay away from OVH Cloud.

(Yes I had tried creating an account with Hetzer and NetCup before but they had a convoluted signup process and wanted too much personal info/docs, so I had given up and turned to OVH. My bad).

What will I do now?

Find a new VPS provider.

Feeling salty about the 30 Euros I spent for 6 months with OVH but honestly I feel like I dodged a bullet. I had nothing installed on the VPS, except for Fail2Ban and basic Docker. Imagine how catastrophic it would have been if they had deleted my VPS without warning if I had important stuff on it! Shivering at the thought.

Onwards and upwards, more humble than ever, with infinite respect for sysadmins 🙏​

#MySoCalledSudoLife #N00b
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Elena Rossini on GoToSocial ⁂
@elena@aseachange.com replied  ·  activity timestamp 2 months ago

An update about the #OVH situation (they deleted my VPS without warning because it was DDOS'd and that "violated their Tos").

I had subscribed to a basic VPS plan for 6 months and paid a setup fee. Since I had only used their service for ONE DAY before the VPS was terminated (without any warnings), I asked if I could be refunded for the 5 extra months I had paid for. See, I was elegant enough to take a hit for the first month and the installation fee. Well well well they responded (in French, translated in English):

"We understand your desire for more information, but as this breach of contract is due to a failure to comply with the terms and conditions of use, no refund for the remaining months can be considered."

Then they linked to a page with the terms of service which is so hard to read because it's inside a frame. Stellar customer service, I tell you!

Beware of #OVHCloud! Never again.

a screenshot of OVH's contract details... a wall of text inside a frame you need to scroll down, with no formatting, just lots of legalese in Courier typeface.
a screenshot of OVH's contract details... a wall of text inside a frame you need to scroll down, with no formatting, just lots of legalese in Courier typeface.
a screenshot of OVH's contract details... a wall of text inside a frame you need to scroll down, with no formatting, just lots of legalese in Courier typeface.
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Stefano Marinelli
@stefano@mastodon.bsd.cafe replied  ·  activity timestamp 2 months ago
@elena by the way, now you know what I mean when I say that the only safe backup is the one under your b...ench. 😢
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Stefano Marinelli
@stefano@mastodon.bsd.cafe replied  ·  activity timestamp 2 months ago
@elena oh, this is terrible. I wonder what's happened - terminating acccounts is terrible. I know that Hetzner is extremely strict but OVH is, generally speaking, more tolerant. So I really don't understand why they did this to you. I'm sorry you had to face this.
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Fernando M. S. 🇵🇸
@fmors@fosstodon.org replied  ·  activity timestamp 2 months ago
@elena Contabo is a pretty decent alternative! I pay per month and the price/value ratio is excellent IMHO 😉
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