I am shocked by how fast credit card issuers in Denmark block credit cards based on a hunch.
I have now twice had a card blocked, because their AI system saw a "suspicious usage pattern". Both times it was just me using my card normally.
It is deeply problematic, because you get no warning. You are just standing in the middle of nowhere in a foreign country, and suddenly you cannot pay the cab to the airport, because the AI God has spoken.
Is it like this in your countries as well?
@randahl Just wait until all customer service is also replaced by AI, then it’s going to get really bad. And in situations like that, you won’t be able to do anything about it, because the AI will tell you the block is correct.
I know Amazon is a terrible company in many ways, but their customer service (because real, well-trained people) is just (still) really good.