@inquiline See also today's nytimes interview with Carol Gilligan who wrote "In a Different Voice."
https://www.nytimes.com/2026/09/23/style/carol-gilligan-novel-listening.html
and Routledge is publishing the International Handbook of "The Listening Guide Method" this month.
https://www.routledge.com/The-Routledge-International-Handbook-on-The-Listening-Guide-Method-A-Feminist-Relational-Approach/Gilligan-Mauthner-Doucet/p/book/9781032725093
@inquiline Social media conversations should be no different to any other conversation, especially as no visual cues as to whether someone is upset or not by what is said. Politeness costs nothing.