#AI opens exciting opportunities for those NOT offering it! 🤯
Imagine a travel agency that just offers a phone number that immediately gives you a real human on the line to help you enjoy your well-earned vacation. And that you no longer have some Booking.com #LLM hellhole to wade through.
Imagine real human connection at the customer service of an online webshop, when you want to return something or have questions on a product.
Imagine government agencies having emphatic people available who care about your problems, and help you get on your way.
Imagine developer tools that just do what is on the tin and nothing more. Like they used to do before becoming AI-first.
What a delight all that will be. And you know what is most delicious? It is ALL readily available to us! 🚀
Human to human services. They rock! We can bring them to a #fediverse near you..
Enter the #ProsocialWeb.
#Fediverse today consists of apps and app platforms. It is entirely app-centric.
Since fediverse (luckily) didn't attract much corporate attention yet, it is dominated by #FOSS culture, where people on the #SocialWeb are all "users" that are dependent on FOSS developers to serve their needs. Every dev focuses on their app features first and #interoperability second, leading to a patchwork of poorly integrated apps, and a janky overall experience. The app delivery model is not much different than Web 2.0.
A paradigm shift is possible, to a #SocialNetwork of apps and services, a service-oriented #fedi. The efforts around the #ActivityPub API can be the enabler of this shift.
In this new paradigm devs introduce solutions to a unified #SocialNetworking space, delivering new services to participants on the network. On top of a robust Protocol Layer they model social use cases in the Data Layer, integrating with services and building blocks already available.
