So, I’m one of the people Microsoft has been forced by the ACCC to email in Australia to offer a downgrade on their O365 Family subs (I'll eventually convince my family we don't need it) because they hid the option to take a version without CoPilot.
However, when you click on the link in the email to downgrade, rather than going to a page where you can do that, you go to a page where you are offered a new subscription to a single-user-only version.
Parsing the URL it goes to, it's pretty clear how to figure out what it *should* be, and you can complete the downgrade by changing the url to https://checkout.microsoft365.com/acquire/purchase?language=en-AU&market=AU&requestedDuration=Year&scenario=microsoft-365-family-classic&matchDuration=true&campaign=M365ClassicDowngrade&upsell=false
I’m fairly certain this is not what the Commission intended.
