looks like I'm taking Optus to the TIO over some billing bullshit - my NBN service was disabled/churned on the 27th of August, my card charged the full amount on the 28th and my service "cancelled" on the 30th - now they're refusing to even give a pro-rated refund when really I'm entitled to a full refund considering i couldn't use the NBN service they billed me for
@decryption TIO were brilliant in getting iinet to refund me after all their stuff-ups when I changed providers.
