Post by @_elena@mastodon.social

Earlier this week I unsubscribed from #1Password and moved to #Bitwarden... due to their donation of 300k to DHH's #Omarchy.

I made sure to let them know about the reason, so that hopefully the company would notice those kind of decisions have an impact.

Day one I got messages from their AI system.

But today I got a response by a real human at 1Password (or so it appears).

If you are curious about the company's official response to the backlash, check out the screenshot (and/or #AltText)

a screenshot of an email I received from 1Password following the cancellation of my premium plan (due to their donation to Omarchy). It reads:

"Hello Elena,

Thank you for reaching out and sharing your questions and concerns about our decision to become a corporate patron of the Omacom Foundation. We value the relationship we have with you, and we want to respond thoughtfully and openly about the purpose of this commitment and how we're approaching it at 1Password.

At 1Password, we support developer and open-source communities because they're an important part of the ecosystem our customers rely on. We have a long history of supporting open source projects, including the Linux, Rails, and Rust Foundations. We chose to support Omarchy because it is a growing Linux environment that developers use and value, and because 1Password already had a meaningful presence in that community.

Contributing to the Omacom Foundation is intended to support hosting infrastructure and provides stable, long-term funding for the upstream open-source projects and maintainers on which Omarchy depends.

We recognize that Omarchy is closely associated with its founder, and that raises questions about what our support means. Our contribution is made to the Omacom Foundation, not to an individual, and is not an endorsement of any individual's personal or political views. 1Password does not endorse hateful, dehumanizing, or exclusionary views.

The patronage is also separate from product decisions. It includes no requirements or guarantees related to product placement, exclusivity, endorsement, or roadmap influence.

We understand that this explanation may not change how you feel about our decision. We take all feedback seriously and share it with the appropriate teams.

Our commitment to the security and privacy of our customers remains unchanged.

We're grateful for the trust you place in 1Password.

Hugues Mackay
Director, Customer Support" — a screenshot of an email I received from 1Password following the cancellation of my premium plan (due to their donation to Omarchy). It reads: "Hello Elena, Thank you for reaching out and sharing your questions and concerns about our decision to become a corporate patron of the Omacom Foundation. We value the relationship we have with you, and we want to respond thoughtfully and openly about the purpose of this commitment and how we're approaching it at 1Password. At 1Password, we support developer and open-source communities because they're an important part of the ecosystem our customers rely on. We have a long history of supporting open source projects, including the Linux, Rails, and Rust Foundations. We chose to support Omarchy because it is a growing Linux environment that developers use and value, and because 1Password already had a meaningful presence in that community. Contributing to the Omacom Foundation is intended to support hosting infrastructure and provides stable, long-term funding for the upstream open-source projects and maintainers on which Omarchy depends. We recognize that Omarchy is closely associated with its founder, and that raises questions about what our support means. Our contribution is made to the Omacom Foundation, not to an individual, and is not an endorsement of any individual's personal or political views. 1Password does not endorse hateful, dehumanizing, or exclusionary views. The patronage is also separate from product decisions. It includes no requirements or guarantees related to product placement, exclusivity, endorsement, or roadmap influence. We understand that this explanation may not change how you feel about our decision. We take all feedback seriously and share it with the appropriate teams. Our commitment to the security and privacy of our customers remains unchanged. We're grateful for the trust you place in 1Password. Hugues Mackay Director, Customer Support"

#1password #omarchy #bitwarden #alttext

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Je 💖

@je@ohai.social 2 mo. ago

@_elena can't understand why people think using saas with subscription as password manager is a good choice. local password db with syncing through google drive or other online storage is better.

xinit ☕

@xinit@mastodon.coffee 2 mo. ago

@_elena "Look, we're giving money to a company that throws puppies into a wood chipper, but that patronage is separate from our product decisions."

If I pay a subscription to the company that is giving this money to the puppy killers, at least some of my money is going to wood chipper maintenance. So, I'd choose to stop that.

Bitwarden client + vaultwarden self-hosting is really really good.

@alan@lighthouse.co.im 2 mo. ago

@_elena
If you have a proton account just use proton pass 😄

Tock

@Tock@corteximplant.com 2 mo. ago

Tock

@Tock@corteximplant.com 2 mo. ago

@_elena Form letter. Same response sent to a Verge reader in their comments.

Turns out 1Password is a "big tent" company same as all the other alt-right donors. (They don't mention it but the same reasoning: we like who we like, we aren't changing our mind, your political views aren't our problem.)

crazyeddie

@crazyeddie@mastodon.social 2 mo. ago

@_elena What a waste of time all that typing was. I didn't even finish reading this pile. Fuck them.

"...already have a meaningful presence in that community..."

Yep. Understood.

kit 🍁

@wlonk@mastodon.transneptune.net 2 mo. ago

@_elena @inthehands I got the same response verbatim.

happyborg

@happyborg@fosstodon.org 2 mo. ago

@_elena tone deaf fascist enabling wankers.

Patrick Morris Miller

@kentenmakto@mastodon.ie 2 mo. ago

@_elena Shorter 1Password: "Evil is not a dealbreaker for us and we're sorry to hear it is one for you."

Tom Harrington

@atomicbird@mastodon.social 2 mo. ago

@_elena @inthehands “We didn’t donate to DHH, we donated to the foundation DHH controls. It’s completely different!”

Ben S.

@HunterZ@mastodon.sdf.org 2 mo. ago

@_elena the fact that they have a canned response ready to go tells you that they're getting this feedback from a lot of people, but not actually listening to it.

Gyula R. | Mindful Photography📷✨

@gyrusinczky@mstdn.social 2 mo. ago

@_elena Thanks for doing the right thing. I already added 1Password to the global list of boycotted brands and services.🙂

https://crimeagainstdecency.carrd.co/

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Adrian Egger

@adrian@mastodon.design 2 mo. ago

@_elena It is at minimum a form letter — I got the exact same reply. I've also left for greener pastures.

VampirePenguin

@VampirePenguin@mastodon.social 2 mo. ago

@_elena It should be clear enough by now that for-profit companies are fascism adjacent, if not full on collaborators. Especially in tech, the brain worms have burrowed deep in that industry. We need some nonprofit or cooperative cloud services that exist and run for the users and not just to inflate the ego of some empty suit.