@Tutanota
Tuta deleted my account because I didn't log in for 6 month. Now I need the account to receive an OTP.
6 Months really? That's bullshit. Not gonna use Tuta again, neither gonna recommend it to anyone.
Utterly Disappointed.
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@mortal_engine @Tutanota
What could possibly be the reason for not using an email service for 6 months?😃 In this case, I think it's really unfair of you to blame the company. After a long break, I bought a paid account 3 days ago and I'm very satisfied. I've started using Tuta for all my official tasks. The deletion of your account is entirely due to your own actions.
Thanks, Tuta.👑
@hasanyildiz @Tutanota
Just stop it. Is 6 months that long? I should've just read about account auto-deletion policy of Tuta before exploring. Anyway...it was my fault.
You're satisfied with Tuta - I'm glad.
@hasanyildiz @Tutanota
Every service provider should at-least give 1 year grace period.
@mortal_engine @Tutanota
I think six months is quite a sufficient period; there’s no point in extending it by another six months. I’m not a company representative, but if I had that authority, I’d say six months is quite a sufficient period. My friend, haven’t you logged in or sent a message at all? Give me your postal address so I can at least send you a letter. That way, we can stay in touch and keep your account active. 😂
@mortal_engine @Tutanota
You don’t have to be so rude. Yes, I think six months is a very reasonable period; it’s long enough. In my view, if you’re not going to engage with a postal account for six months, you might as well not use it at all.
@mortal_engine Hi there. Please note that we make it clear in our terms of service upon signup for Tuta Mail that free accounts will be deleted, in the case of 6 months inactivity. This deletion due to inactivity is only for free accounts. We have this policy in place to help clear up space and it enables us to continue to offer a private email service for free to others globally.
@Tutanota
Anyway... Do you delete paid inactive accounts too?
