it's wild to see people who moderate for like 3 digits or more amounts of users not understand a very fundamental thing from the days of forum moderation: If someone becomes a JAQ-off or otherwise disruptive about a particular topic, they are anti-that-topic.
They're not simply being uncharacteristically rude, they're trying to sabotage the conversation.
If the topic is people talking about how bigotry affects them? the user's a bigot, & you should ban them