Discussion
Hi Dalia,
I’m writing to let you know that your original account, @daliarezk, is still active, so we will be canceling your call for the verification of this account.
It’s important that you delete this account so that you only have one, as is stated in the Gaza Verified rules. For the safety of your account, please do not tag or message other users: https://gaza-verified.org/guide-arabic/
@casey @daliarezk @aral @fabio I can work on my new account without verification from many who trust me, but I don't want to ignore your efforts. Please cooperate.
I understand your frustration, truly, and I’m sorry you’re having to endure any of this. No one deserves this.
Please understand that we’re not an organization, we’re simply individual people trying to help the best we can in between the demands of our own personal lives.
@aral & @fabio, is there a way to help her access her original account (@daliarezk)?
@casey @aral @fabio @daliarezk So I won't get verified today. I can use my verified account through signals; there are many solutions, and I can also work without account verification with many who trust my campaign.
Correct, the verification for this account won’t happen today, but we will do everything we can to make sure you can either access your original account, and if not then we will reverify with this account. Either way, we will do what we can to make sure you’re supported as best we can. Again, we are a small team with limited people and resources, but you and your family matter and deserve support from those outside Gaza.
@casey @daliarezk @aral @fabio Unfortunately, two days ago I sent two messages to Fabio and Aral, and they completely ignored them. You are acting with arrogance and hypocrisy, ignoring the messages of the most needy families and those facing problems.
@daliayousef @casey @daliarezk @fabio Dalia, we are a couple of people who have full-time jobs and there are hundreds of people on Gaza Verified. There’s no physical way we can provide individual support to everyone immediately. We are trying our best and Casey works hard everyday for no pay to help. The one thing I won’t tolerate from anyone is any sort of abuse of the people volunteering for us. And that includes verbal abuse.
I’ve CCed the folks from mastodon.social in on the thread so hopefully they can help get you access to your original account. If that’s impossible, we can verify your new one as this is a special circumstance (it wasn’t limited/suspended due to breaking the server rules but because you lost your login details).
Please realise we’re not the enemy here. We’re just everyday people who are trying to help.
@aral @casey @daliarezk @fabio I don't know why you interpreted my words as offensive; I'm only asking for solutions.
@daliayousef @casey @daliarezk @fabio “You are acting with arrogance and hypocrisy” – maybe it was a translation issue.
@aral @casey @daliarezk @fabio My friend, I appreciate your efforts, and let me tell you, without you and your team, I wouldn't have received any support. The truth is, what I do receive is little, but it helps me a lot. However, the neglect I've been experiencing has been frustrating me. I've been sending messages for the past two days; I need your support and help, not to be ignored.
@daliayousef @casey @daliarezk @fabio I understand, Dalia. Just please know that we get dozens of messages every day. We’re trying our best.
@casey @daliarezk Cassie, I sent a message to Aral and Fabio saying I can't access my account because I reset my phone and lost all the apps. @aral @fabio
@daliayousef @casey @daliarezk @fabio Hey Dalia, maybe @staff will be able to help you get your original account back via an email reset of your password.
Have you tried asking them? (They’re CCed in now, so let’s see what they say.)
If we can get your original account back that will be easiest for everyone. You’ve already built a following there and people already trust it.
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