Dear app developers,
I have never had the desire to review an app. Prompting me to leave a review doe not make me want to do it any more. Making me click multiple times to dismiss your "nudge" and get back to using the app just makes me want to uninstall it.
Sincerely,
Every smartphone user ever
Replies:
10
Boosts:
4
@malwarejake Apps that persistently nudge me to leave a review get a one-star review: "nagware, forces you to leave a review, DO NOT USE".
@cstross @malwarejake @chetwisniewski I especially detest the apps that nag me for a review *as part of the initial installation*, before I have ever used the app!
Free PSA for App Developers:
If you ask me for a review of your app, before I have exited the App Store during the installation process; you WILL get a One Star review. 😡😡😡
Your app may very well be the best app in the history of apps, but that kind of desperate begging for a rating and review; will absolutely backfire on you.
@malwarejake I'm especially put off by the popups that interrupt me as soon as I open the app. "Do you love the FedEx app?" No, I just want to track my fucking package. And that's a really stalker-y way to ask, frankly.
@mattblaze @malwarejake An authentication token I’m forced to use for work popped one of those review begs up for me recently *before it let me see the token code*. The best user opinion an application like that can ever hope for is “inoffensive”, and getting in my way makes it decidedly not inoffensive.
@mattblaze Right?! There must be better ways to work the request into the application flow instead of it getting in the way of what you were dong.
@mattblaze @malwarejake worse, most of them shouldn't even be apps to begin with! I just want to track my fucking package; that's a web page not a goddamn app!
@mattblaze @malwarejake I leave a negative review every time this happens.
@mattblaze @malwarejake Yeah, most apps aren't special or lovable. They're meant to be functional. They have a function that they can complete or not complete. If my can opener made me stop and review it before I could open a goddamned can of beans, I'd throw it through a window.
@drsbaitso @malwarejake I'm imaging how this would go in the pre-app era, when you had to call a human agent to track the package:
"Fedex, can I help you?"
"Yes, I'd like to track a package."
"OK, but first, I need you to tell me if you love me."
"What?"
"I can't do this anymore if I don't feel loved and appreciated."
"Um, I just want to track a package."
"Yes, yes. Of course you do, That's what I thought. I suppose I'm not worthy of love. I have to hang up now. I'll be thinking of you."
@mattblaze @malwarejake "Oh, I'll be thinking of you too. Not fondly."
