A kind person said to me this week words to the effect of "Neil, I love talking with you. You make chatting so easy!"
And now, dear reader, I - someone who is not a very people person - will share with you the two secrets of my critically acclaimed prowess:
1) "Oh {wow,cool,my,yes,no,oops,dear}, tell me more about that!"
2) Listening - genuinely listening - and asking questions.
Thanks for coming to my TED talk.