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Troed Sångberg
Troed Sångberg
@troed@masto.sangberg.se  ·  activity timestamp 2 days ago

It's now been 1 1/2 weeks since Apple removed my review of the #Loops app on the Apple Store. I have an escalated customer request with a personal contact to have it reinstated, and they're "actively working on the case" since a week.

I've already quoted a nice little recent post by the @EUCommission in my communication with them, where the EC pointed out that "In Europe, you have the right to challenge content moderation decisions taken by platforms.". Just to be clear, there was _no_ way to specifically challenge the decision - the link in the email sent out by Apple went to the general customer service who have no insight or access to the content moderation team and decisions. I had to fight to get to where my case is now.

I will take this all the way through the legal system unless they get their act together. I used to be supportive of #Apple back in the day, but no more.

#eupol

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