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Kyle R. Conway
Kyle R. Conway
@K_REY_C@social.coop  ·  activity timestamp 3 days ago

#question ... I'm getting a lot of... spam... from Zendesk support tickets for companies I've never heard of and didn't reach out to.

Like 150 in the last hour. Sometimes a repeat company, but often not. Is this a glitch at zendesk? Some type of attack? Anyone have any ideas?

#thanks

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Kyle R. Conway
Kyle R. Conway
@K_REY_C@social.coop replied  ·  activity timestamp 3 days ago

Hmm... Apparently this is a thing. *sigh*

https://www.bleepingcomputer.com/news/security/zendesk-spam-wave-returns-floods-users-with-activate-account-emails/

BleepingComputer

Zendesk spam wave returns, floods users with 'Activate account' emails

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems. Some recipients say they are receiving hundreds of messages with strange or alarming subject lines. such as 'Activate account...'
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Jzero
Jzero
@GuerillaOntologist@social.coop replied  ·  activity timestamp 3 days ago

@K_REY_C
Living up to their slogan:
"Zendesk: Transform Customer & Employee Service with AI Agents"

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Kyle R. Conway
Kyle R. Conway
@K_REY_C@social.coop replied  ·  activity timestamp 3 days ago

@GuerillaOntologist Gross

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