If you're a #SoloDev like me and you're having a hard time handling customer support using your email client, you should definitively give @zammad_hq a try. It's a FLOSS ticketing system and it's a game changer!
Goodbye, buggy Thunderbird.
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@zammad_hq @ah good to hear its still relevant. Its on my roadmap :)
@ah @zammad_hq oooh I’ve been looking for software for this, and getting a bit overwhelmed by choices. Thanks for the recommendation!