Just got back home from taking care of some paperwork at a public office.
I was expecting an exhausting morning, but everything went smoothly with only a ten-minute delay.
Kudos to the person who handled my case: kind, smiling, and thorough.
It’s a pleasure when things work this well.
@stefano I wish i could say the same but there's just too many bad faith/dishonesty, stupidity that cover the good experiences I could have.
If you don't like your administrative job (paid with my taxes), just fuck off and work somewhere else, really.
@stefano Honestly, my interactions with Italian bureaucracy are pretty uniformly pleasant and efficient — even when they are mandated by inefficiency in *other* countries’ bureaucracies. The whole SPID system is amazing, too.
@riotnrrd I agree. Doing things with the SPID is great, and you don't even need to go to the offices.
Luckily, things have improved in the last years.
