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Scott Jenson
Scott Jenson
@scottjenson@social.coop  ·  activity timestamp 4 hours ago

Hello #UX folk!

Some people seem to think that the "craft of ux" is dead: striving to be polished is naive. E.g. snapchat & Instagram stories, which are horrible UX, are claimed to be "good enough".

I'm writing a blog post exploring this but need links to any examples of this type of good enough thinking?

I'm expecting mostly techbro types will say this

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Steven Lipton
Steven Lipton
@MakeAppPie@techhub.social replied  ·  activity timestamp 2 hours ago

@scottjenson Well virtually anything iOS26 related, or even more so macOS26. I'm sure there are more than few complaints if you search, while apple still tries to hold the high ground whil delivering near impossible to read menus and text. https://developer.apple.com/design/human-interface-guidelines/

Apple Developer Documentation

Human Interface Guidelines | Apple Developer Documentation

The HIG contains guidance and best practices that can help you design a great experience for any Apple platform.
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txtx
txtx
@txtx@mastodon.social replied  ·  activity timestamp 3 hours ago

@scottjenson Any blog post about AI making "outdated" UX workflows irrelevant fits that bill.

Here's a good one where the author is arguing that UI is irrelevant for UX because the only thing that matters is how an AI bot processes a design — real humans are going to do *everything* with a chatbot now.

https://uxmag.medium.com/ai-is-flipping-ux-upside-down-how-to-keep-your-ux-job-and-why-figma-is-a-titanic-its-not-for-301b89284a3a

Medium

AI Is Flipping UX Upside Down: How to Keep Your UX Job, and Why Figma is a Titanic (It’s not for…

AI is reshaping UX, and Figma may be sinking.
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Lee Holmes :donor:
Lee Holmes :donor:
@Lee_Holmes@infosec.exchange replied  ·  activity timestamp 3 hours ago

@scottjenson Have you seen the UX of high-end flashlights? 😊 https://www.reddit.com/r/flashlight/comments/sk1upj/and%C3%BAril_2_ui_chart/

UI flowchart showing how to use the Anduril 2 flashlight firmware. It's got about a dozen modes and tortured ways to navigate between them.
UI flowchart showing how to use the Anduril 2 flashlight firmware. It's got about a dozen modes and tortured ways to navigate between them.
UI flowchart showing how to use the Anduril 2 flashlight firmware. It's got about a dozen modes and tortured ways to navigate between them.
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Scott Jenson
Scott Jenson
@scottjenson@social.coop replied  ·  activity timestamp 1 minute ago

@Lee_Holmes I wrote a whole blog post about it! https://jenson.org/free3/

https://jenson.org

Design can be free (part 3)

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Charles Choi 최 민수
Charles Choi 최 민수
@kickingvegas@sfba.social replied  ·  activity timestamp 3 hours ago

@scottjenson FWIW, it always seemed to me that the north star of "design systems" advocates was to get away from crafting bespoke interfaces.

https://www.figma.com/blog/the-future-of-design-systems-is-automated/

Figma

The Future of Design Systems is Automated | Figma Blog

Plugins, widgets, and tooling—the second edition of our series on the future of design systems.
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Robert [KJ5ELX] :donor:
Robert [KJ5ELX] :donor:
@FuturisticRobert@infosec.exchange replied  ·  activity timestamp 3 hours ago

@scottjenson oh have I got a blog post for you to read! Brew some coffee because this one takes a little time but it is worth reading, and it dives into the enshittification of UX design.

https://www.wheresyoured.at/never-forgive-them/

Ed Zitron's Where's Your Ed At

Never Forgive Them

In the last year, I’ve spent about 200,000 words on a kind of personal journey where I’ve tried again and again to work out why everything digital feels so broken, and why it seems to keep getting worse, despite what tech’s “brightest” minds might promise. More
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Scott Jenson
Scott Jenson
@scottjenson@social.coop replied  ·  activity timestamp 4 minutes ago

@FuturisticRobert So helpful thank you!

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Air Adam
Air Adam
@airadam@mastodon.me.uk replied  ·  activity timestamp 3 hours ago

@scottjenson this might be a bit too "inside baseball", but pretty much every AWS service has shocking bad UX. Actually, the Amazon retail website is a bit of a mess too!

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CM Harrington
CM Harrington
@octothorpe@mastodon.online replied  ·  activity timestamp 3 hours ago

@scottjenson No articles, but endless product managers telling me this. Things like ‘user research is a luxury’.

One of the reasons I decided to retire.

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Scott Jenson
Scott Jenson
@scottjenson@social.coop replied  ·  activity timestamp 4 minutes ago

@octothorpe Ugh... sorry to hear that

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MrCopilot
MrCopilot
@mrcopilot@mstdn.social replied  ·  activity timestamp 3 hours ago

@scottjenson I am recommending this article primarily for the term to be utilized.

https://www.nngroup.com/articles/satisficing/

Nielsen Norman Group

Satisficing in UX Design: Fast Access to Good-Enough Stuff

Most site visitors won't read all the content provided but settle for a “good-enough” answer.
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Shaun Harrison
Shaun Harrison
@shnhrrsn@mastodon.social replied  ·  activity timestamp 4 hours ago

@scottjenson Believe it or not, Snap is extremely design driven 😂

You obviously wouldn't think it from the outside, but having worked there for 5 years (2019-2024), design is extremely important to the company - it's just arguable what they're optimizing for.

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