@parisba try getting @macrumors involved? If this became a front page story it would get Apples attention

@parisba maybe your ANZ person moved to Apple?

@parisba put some hashtags so more people will find your post, that should raise your odds of finding a solution I think

@parisba This really sucks! Usually, i'd suggest a restore from backup - but you can't access backups.

In the past (15 years ago, so things have probably changed), this is what i did:
- Call Apple
- At the menu, ask for "Reception"
- Explain to the person your issue, and they can usually hook you up with better support.

It's a long shot to try this today, but maybe??

Hope you can get this sorted out.

@parisba reason 562 not to use Apple.

@parisba I imagine you’ve already tried but have you gone into a Genius Bar for help? Frequently if they can’t help they’ll put in a dev ticket for you and it’ll eventually get resolved

@parisba damn. You have the worst luck