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馃嚚馃嚘Samuel Proulx馃嚚馃嚘
@fastfinge@fed.interfree.ca  路  activity timestamp last week

Huh. Just chatted in person with someone who's been on #mastodon for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.

Anyway, folks, support your #fediverse server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.

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josh's harp
@Joshsharp@aus.social replied  路  activity timestamp last week

@fastfinge this is the way bluesky works鈥攃ustom domains are only vanity names for individuals, everything still goes through the same bluesky servers (unless you are on blacksky). Perhaps that's where the misconception came from.

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