I love that Elecraft let me do my own warranty repair on my PX3 panadapter. They agreed that a part was broken and offered me an RMA. I asked if I could replace it myself, and they just sent me the part. This is so refreshing a change from our disposable, no user-serviceable parts inside general tech scene! They just made sure that I remembered to use ESD protection. (Yes, grounded ESD mat, grounded wrist strap, and grounded soldering/desoldering station.) #HamRadio