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Stefano Marinelli
@stefano@mastodon.bsd.cafe  ·  activity timestamp 16 hours ago

EDIT: I've posted this - that will clarify even more things: https://my-notes.dragas.net/2025/10/10/when-bigger-stops-being-better/

I’ve received many reactions to my latest blog post. Some constructive, others critical, but all useful to better understand different perspectives.
However, two recurring dynamics emerged in the comments (mostly outside the Fediverse).

First: I didn’t mention any names. I understand the disappointment, but naming them wouldn’t have helped anyone. Before publishing, I did my homework - that draft had been ready for over a year - and I even asked some of the people involved.
They took action privately to warn friends and colleagues, with good results, but they didn’t want public exposure. Many years have passed, and that company no longer has the same relevance anyway.
Some understood my choice (naming them could have meant serious legal trouble for me), but others started quoting US laws and amendments to "prove" that I could have safely done it. What many don’t realize is that the world isn’t the United States - not everyone plays by the same legal rules. And even if I won such a case, it would still mean wasted time, energy, and peace of mind. Cui prodest?

Second: "Stories like that can only happen in Italy because there are so many small, family-run businesses".
That one annoyed me more - especially because it often came from Italians themselves.
First of all, I’ve worked in several countries, and I never said the story was about an Italian company.
Second, small businesses are not a problem - they’re a strength. My experience taught me that large corporations tend to turn employees into replaceable parts of a giant machine. Customers become faceless numbers, almost subjects rather than clients. At some point, a company’s need for endless growth becomes a trap - not a service that enriches people’s lives, but a "necessary evil".
And that, to me, is the real danger: believing that bigger automatically means better - in tech, and in life.
I wrote about this a few months ago, and I still believe it even more strongly today: https://my-notes.dragas.net/2025/06/09/macbook-pro-vs-car-why-small-businesses-still-win/

#ITNotes #BlogPost #TechCulture #SmallBusiness #Writing #Reflections #PersonalThoughts

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Morgan
@kaidenshi@exquisite.social replied  ·  activity timestamp 10 hours ago

@stefano I love this! Several years ago I was approached by a rep from one of the big roofing companies here in the Southeast US, telling me they had come on my property (WITHOUT my permission!!) and inspected my roof, and it was at least 15 years old (duh, at that time I had owned the house for 10 years and hadn't had it worked on) and in severe need of replacement.

The first thing I asked him was who had given him permission to trespass on my property, and he was floored by that question. Apparently people around here are perfectly okay with a stranger performing an inspection (climbing on the roof!) without permission and just hoping they don't fall off and injure themselves? Anyway, after that I told him to leave and if his company contacted me again or trespassed again I'd go full Karen and get the police involved.

Once I calmed down from that, I called a self-employed roofer who was a customer of my company I had gotten to know over the years, and asked him to give me a quote. Turned out he was able to do it for about a third of what the big company wanted, he found and fixed some other issues (asking my permission first of course) the other company would have considered out of scope, and overall treated me like a person and not a number.

Local is always, ALWAYS better in my opinion.

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Stefano Marinelli
@stefano@mastodon.bsd.cafe replied  ·  activity timestamp 10 hours ago

@kaidenshi thank you for sharing this! It's similar to my experience and it reinforces the idea that smaller business is usually better than larger, "more powerful" ones

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fosdembsd
@fosdembsd@mastodon.bsd.cafe replied  ·  activity timestamp 15 hours ago

Hi @stefano, this story and the way you depicted it immediately remind me the Register.com "OnCall" stories (you should try to send them one or two 😜 ).

The Reg also don't put names or countries on their stories, and nobody blame them for that or say gibberish about Brit companies.

So, to me, none of those remarks are relevant.

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Stefano Marinelli
@stefano@mastodon.bsd.cafe replied  ·  activity timestamp 14 hours ago

@fosdembsd thank you.

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Hernán De Angelis
@hdeangelis@mstdn.social replied  ·  activity timestamp 16 hours ago

@stefano excellent post, I wholeheartedly agree. When we buy from small businesses we:
- talk directly to the owner, always someone who cares, put their hearts at work, are proud about doing it well, and have their lives dependent on it
- do not pay for unexplainable overheads and time-lags, and will definitely not been led by the nose into nonsensical labyrints of buzzwords, lingo, meetings, powerpoint, and bureaucracy
- contribute to the local economy

Long live small businesses 🙂 !

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Stefano Marinelli
@stefano@mastodon.bsd.cafe replied  ·  activity timestamp 16 hours ago

@hdeangelis exactly!

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