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I see questions on what happened after the initial shock. I'll share what I can.
As I personally prefer to know the ending of a story at all times let's do so here as well: The hero of our story, Agent Duck, ended up being absolutely fine.
So. Here we were inside the datacenter when suddenly duck, DUCK! After the initial surprise slash utter panic it was clear Duck was not at all stressed and didn't seem bothered by the complexity of the situation.
Frankly. Duck was just ducking about.
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Meanwhile I had stopped laughing (CCTV footage from the initial moment shows me with a massive grin on my face shouting "hah, there's a duck!", my colleague neutral, and the locals in instant shock) and decided I would absolutely not be the hero.
Reasoning was that I didn't want to be redshirted by being shat upon while being filmed from all angles. My colleague clearly had the same reasoning. The locals appeared to be "caught outside protocol" and looked genuinely bemused.
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By now Duck was puttering about in some cable-heavy-area. Locals were very nervous about that.
The Operations Manager (in charge of the tour) heroically aimed for a quick resolution, ran at-, and aimed to grab Duck. This ended in unfortunate failure as Duck speed-wobbled away and our hero graciously fell on the floor face first.
Duck did a tiny poop on the floor.
While this was going on, staff in the operations centre had started to pay attention and informed us there was a duck.
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A somewhat heated discussion evolved that I won't document here. It did conclude with the operations centre being fairly sure there was only Duck, and not Duck, Duckster, Ducky and Ducktilla.
They also figured out how Duck had penetrated the facility.
Also by then an organic process of fricking common sense had figured out that it would take two people to catch Duck. A decision was made to bring in two people with tools: a jacket and a broomstick.
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Quaka. When the firewalls fell.
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