The Hype is the Product
https://rys.io/en/180.html
For large tech companies the products or services they offer don't really matter all that much anymore, it seems.
Whatever the company is ostensibly selling just needs to be barely good enough to keep people from escaping the lock-in.
Because their real audience are not the customers or people using these services – their real audience are the stockholders.
And the real product is the hype itself.
🧵