📦 AI at Amazon: a case study of brittleness
｢ Amazon’s traditional viciously customer-focused approach to development was a poor match for the research-style work that was required for developing AI. Rather than Amazon changing the way they worked in order to facilitate the activities of AI researchers, the researchers had to try to fit themselves into Amazon’s pre-existing product model. Ultimately, that effort failed ｣
https://surfingcomplexity.blog/2025/06/08/ai-at-amazon-a-case-study-of-brittleness/