This is why I bang on so much about level access. Noone should have to depend on railway staff and the correct alignment of the train to the platform to be able to use a train.
This also highlights another common problem with train design. The sole single wheelchair space on the train. Cos of course no wheel chair user has friends in wheelchairs tho they want to travel with ...
Public transport that isn't level access is defective by design.
@quixoticgeek
These people have somewhat to say about heights etc.
Interestingly, one of them suggests the train to platform horizontal gap is often negative.
https://www.railforums.co.uk/threads/train-v-platform-heights.281599/