Having agents make phone calls to (eg) restaurants a loss. It exposes a lack of an API. Restos will be overwhelmed and buy agents to handle the calls. Two giant software stacks will churn taking OOM more time and energy to imprecisely do what an API call could have nailed. ↵
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IOW: In a good many cases, agents higlight the presence of a hole, rather than being a feature. They're a stop-gap filler for the hole, but there's a much cheaper and better filler (that can even be used by AI as tool calls!). I hope we see an abundance of APIs to fill the void.
We should view agents here as a symptom, not as a solution. Certainly, more restaurants and similar business will be driven to providers like Toast and Stripe to enable those APIs, and they'll deal with CC holds, Sibyl attacks, etc. But government services will have to, too!