Exit, Voice, and What Comes After
Albert Hirschman’s "Exit, Voice, and Loyalty" has become one of those books whose central distinction long ago escaped the book itself. When an organization or institution begins to fail us, we can leave it, or remain and try to change it. Loyalty complicates the relationship between those possibilities by holding exit at bay and giving voice more time and incentive to work.
But what happens when getting the institution back on the track is not the objective...because the track itself has become the problem? There seems to be a difference between trying to make an institution behave differently and trying to make a different institutional arrangement possible.
