I am sorry to report that the Australia Post app logo is an owl because of Harry Potter. https://auspost.com.au/owl-post-experience
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How the fuck do you boycott your national postal service?
Complaint form is here if you care. https://helpandsupport.auspost.com.au/s/products-and-services
Their response, which is less terrible than I expected, and not as good as I hoped:
« Good Afternoon Deborah,
We understand your concerns and are taking your feedback seriously. Australia Post is an inclusive organisation that values diversity and is committed to fostering a respectful and welcoming environment for all people, including LGBTQIA+ communities.
The Harry Potter Owl Post Experience was a promotional fan event delivered in partnership with HBO Max to celebrate letter writing and provide an engaging experience for Harry Potter fans.
We apologise if the activation has left you disappointed. We appreciate you taking the time to share your feedback, which has been noted and will be taken into consideration as part of future planning and partnership decisions.
Kind regards,
<name>
Customer Services
Australia Post »
So this means that they’re willing to admit that their choice to do this was contentious, but they aren’t really aware of the degree of it. Which means that the more civil but firm complaints they get, the more it will discourage them from doing this again. If you haven’t complained yet, it’s worth doing it. Push that number up.
I note that the event at the Sydney GPO is over now, but it's interesting* how the app icon has been changed back to the regular Aus Post logo already, and that the article I linked to at the top of the thread has already disappeared from their website. Someone at Aus Post has clearly decided that the best course is to memory hole the entire debacle.
@futzle now I’m wondering who paid who for the publicity?
@futzle i've been poking at their website trying to figure out where the right spot to put the complaint is, since there's no "general complaint". "post office"? "online shop"?
@futzle * CouriersPlease has entered the chat
