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Cassian [main]
Cassian [main]
@cassolotl@eldritch.cafe  ·  activity timestamp 4 hours ago

Trainline app is being creepy and gross!!!!! Now to search at all you MUST enter the ages of all passengers.

UK GDPR says data collected must be relevant and necessary: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/data-protection-principles/a-guide-to-the-data-protection-principles/

Their feedback form is here: https://support.thetrainline.com/en/support/solutions/articles/78000000805-complaints

#TrainLine #UK #GDPR #privacy #DataPrivacy

4 media
Screenshot of trainline app journey search. No passengers or railcards entered.
Screenshot of trainline app journey search. No passengers or railcards entered.
Screenshot of trainline app journey search. No passengers or railcards entered.
Screenshot of pop-up: Add a passenger. You need to add at least one passenger to continue. Button: Okay, got it.
Screenshot of pop-up: Add a passenger. You need to add at least one passenger to continue. Button: Okay, got it.
Screenshot of pop-up: Add a passenger. You need to add at least one passenger to continue. Button: Okay, got it.
Screenshot. 1 adult added, but it won't let you continue without adding the adult's age.
Screenshot. 1 adult added, but it won't let you continue without adding the adult's age.
Screenshot. 1 adult added, but it won't let you continue without adding the adult's age.
Screenshot of feedback form.

Do you have any
suggestions to improve the
search form? (Optional)

Don't ask for the ages of passengers, oh my god that is so intrusive and rude and unnecessary??? And to prevent me from searching until | provide my age is so creepy and gross. GDPR says data collected must be necessary and relevant, and my age is NOT relevant to this search.
Screenshot of feedback form. Do you have any suggestions to improve the search form? (Optional) Don't ask for the ages of passengers, oh my god that is so intrusive and rude and unnecessary??? And to prevent me from searching until | provide my age is so creepy and gross. GDPR says data collected must be necessary and relevant, and my age is NOT relevant to this search.
Screenshot of feedback form. Do you have any suggestions to improve the search form? (Optional) Don't ask for the ages of passengers, oh my god that is so intrusive and rude and unnecessary??? And to prevent me from searching until | provide my age is so creepy and gross. GDPR says data collected must be necessary and relevant, and my age is NOT relevant to this search.
Trainline Leisure

Complaints

The Transport Regulation Authority with Resolution no. 28/2021 (https://www.autorita-trasporti.it/delibere/delibera-n-28-2021/) established the "Measures concerning the minimum content of the specific rights that users of rail and bus transport s...

A guide to the data protection principles

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