What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.
The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.
They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.
You can't expect people to know to, or even know how to deal with any of that stuff. Either walk them through doing those things step by step, or actually try answer their question.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like this), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help people who are asking for it.
If you don't want to respond in a legitimately helpful way, it's ok to take a break.
