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JA Westenberg
JA Westenberg
@Daojoan@mastodon.social  ·  activity timestamp 3 weeks ago

We have "growth hackers" but no "stability hackers." "Disruptors" but no "preservers." Our entire vocabulary is oriented toward the new. We have no language for the equally difficult work of keeping existing things from falling apart.

https://www.joanwestenberg.com/the-rime-of-the-ancient-maintainer/

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KevinFlynn :verified:
KevinFlynn :verified:
@KevinFlynn@c.im replied  ·  activity timestamp 2 weeks ago

@Daojoan
Maintaining the status quo is core sysadmin work

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ink
ink
@ink@merveilles.town replied  ·  activity timestamp 2 weeks ago

@Daojoan enjoyed this! For anyone interested in digging further into the study of maintenance and repair check out this study guide from The Maintainers:

https://themaintainers.org/study-guide/

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Greg Wilson
Greg Wilson
@gvwilson@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan I've been bothered for a long time by the fact that we have a word for "startup" but we don't have a word for "keepgoing".

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Confused Middle Aged Dad
Confused Middle Aged Dad
@confusedMiddleAgedDad@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan this seems to cover the territory of many of those who shoot through the ranks at work. Lots of high visibility stuff that 'revolutionises' the work of departments, but don't stick around long enough to be accountable for it actually working or having sustained implementation. Others have to do the long term work of documentation and maintenance, the boring work of updating systems and records, the cross checking and compliance.

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akurilov
akurilov
@akurilov@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan sounds so conservative

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Eric Carroll
Eric Carroll
@EricCarroll@mastodon.acm.org replied  ·  activity timestamp 3 weeks ago

@Daojoan
Christensen is rolling in his grave at the current SV use of "disruption".

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Tony Novak
Tony Novak
@Onlineadviser@c.im replied  ·  activity timestamp 3 weeks ago

@Daojoan You refer to a Certified Public Accountant. We are the only profession with an obligation to maintain an attitude of professional skepticism to the new and unproven. The training lends to preservation and stability.

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T Y Beaulieu
T Y Beaulieu
@TYB@mstdn.social replied  ·  activity timestamp 3 weeks ago

@Daojoan
Enduring
Sustained
Maintaining

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Merula
Merula
@merula@masto.nu replied  ·  activity timestamp 3 weeks ago

Thanks @Daojoan, I enjoyed this piece. I remember coming to realise how deeply all I valued depends on maintenance. (And I also remember, in my case, the sense of grief at how bad my ADHD ass was at the kind of maintenance I admire most in others. I didn't yet know that would change: part of that incompetence was inexperience, not ADHD.)

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Hans-Cees 🌳🌳🤢🦋🐈🐈🍋🍋🐝🐜
Hans-Cees 🌳🌳🤢🦋🐈🐈🍋🍋🐝🐜
@hanscees@ieji.de replied  ·  activity timestamp 3 weeks ago

@Daojoan @astridpoot it's true, also "maintenance" is seen as undesirable as apposed to highly appreciated and needed

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Franz Graf
Franz Graf
@hikingdude@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan so true

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Ehay2k
Ehay2k
@Ehay2k@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan

We do have "maintainers" though?

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cuan_knaggs
cuan_knaggs
@mensrea@freeradical.zone replied  ·  activity timestamp 3 weeks ago

@Daojoan sounds a lot like the Futurists vs the arts and craft movement

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Wes Montage
Wes Montage
@Wes_Montage@mstdn.social replied  ·  activity timestamp 3 weeks ago

@Daojoan There are lots of systems in the world that have been orphaned in terms of there being any remaining people who truly understand how they work. Some people operate under the delusion that they /think/ they know how they work but are utterly incapable of synthesizing those systems, while others simply don't give it a second thought, push the buttons, pull the levers and feed the beasts.
https://empathy.guru/2022/05/16/of-jet-engines-dune-and-psychopaths/

It's About Empathy - Connection Ties Us Together

Of Jet Engines, Dune, and Psychopaths

A less complex time — Braden and Conor on the Meadow Creek Trail One of the things I beat my drum on and on about is the idea that information rests in various, well-defined structures in our…
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MegatronicThronBanks
MegatronicThronBanks
@megatronicthronbanks@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan Funny. Was thinking about this today, in the context of Social Media. It's all based on FOMO, in the pursuit of cashing in. It completely devalues what you already have in your life, and how you could make better use of THAT.

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Wild Eyed Boy From Freecloud
Wild Eyed Boy From Freecloud
@WildEyedBoyFromFreecloud@masto.ai replied  ·  activity timestamp 3 weeks ago

@Daojoan I'll read this in a bit. Gotta go listen to Maiden first!

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Laurel Stvan
Laurel Stvan
@LingLass@vmst.io replied  ·  activity timestamp 3 weeks ago

@Daojoan Yes! It's never budgeted in from the start. For software, for public art, for research grants. Maintenance should be factored in as part of the long-term success.

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JA Westenberg
JA Westenberg
@Daojoan@mastodon.social replied  ·  activity timestamp 3 weeks ago

@LingLass it’s wild that it’s not

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OvertonDoors
OvertonDoors
@OvertonDoors@infosec.exchange replied  ·  activity timestamp 3 weeks ago

On that subject @Daojoan :

https://en.wikipedia.org/wiki/The_Master_and_His_Emissary

The Master and His Emissary - Wikipedia

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Francis Cook
Francis Cook
@dianshuo@mstdn.io replied  ·  activity timestamp 3 weeks ago

@Daojoan the unsaid part is that these are the majority.

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Matt Godden
Matt Godden
@metaning@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan "don't dent other peoples' universe"

said no technology luminary, ever.

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MWT
MWT
@mwt@mastodon.nz replied  ·  activity timestamp 3 weeks ago

@Daojoan it's like that for academic grant funds too. Strong emphasis on being innovative, no funding for long-term continuous monitoring of things, even though the datasets those produce are far more valuable than flash-in-the-pan whatever's-trendy.

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Meznor 🇨🇦🇮🇹🇪🇺
Meznor 🇨🇦🇮🇹🇪🇺
@Meznor@mstdn.social replied  ·  activity timestamp 3 weeks ago

@Daojoan reminds me of this post: https://blog.ronbronson.com/design-as-repair

Design As Repair - Ron Bronson

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Mike Tassano
Mike Tassano
@mftassano@sfba.social replied  ·  activity timestamp 3 weeks ago

@Daojoan I once did a contract with a Seattle s/w company, happy there until I overheard the president say "I love selling software! You can ship broken software, charge them to come 'troubleshoot', and charge them again for a newer version. Repeat!"

I closed the contract, walked away.

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JA Westenberg
JA Westenberg
@Daojoan@mastodon.social replied  ·  activity timestamp 3 weeks ago

@mftassano Jesus.

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eazy
eazy
@eazy@autistics.life replied  ·  activity timestamp 3 weeks ago

@Daojoan it's overlooked work, but it's what I professionally do in higher education information technology. Keep systems operating for hundreds of thousands of users.

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Gabriel N
Gabriel N
@wtrmt@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan the top expression of this destructive tech bro language has been DOGE.

It is really eye opening how walking that talk can destroy institutions, and people’s lives without consequences for the perps.

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JA Westenberg
JA Westenberg
@Daojoan@mastodon.social replied  ·  activity timestamp 3 weeks ago

@wtrmt ZERO consequences. It’s astounding.

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Gabriel N
Gabriel N
@wtrmt@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan this reveals a level of corruption and and systemic fragility that few knew about.

It didn’t take much.

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Kathleen Fitzpatrick
Kathleen Fitzpatrick
@kfitz@hcommons.social replied  ·  activity timestamp 3 weeks ago

@Daojoan I feel this in my bones. The only indispensable employee of my massive uni was for the longest time the ancient COBOL dev who maintained our homegrown student information system. For decades, seriously. No one will be as important to the institution as that guy ever again. (Which I fear is part of the point.)

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Kathleen Fitzpatrick
Kathleen Fitzpatrick
@kfitz@hcommons.social replied  ·  activity timestamp 3 weeks ago

@Daojoan I feel this in my bones. The only indispensable employee of my massive uni was for the longest time the ancient COBOL dev who maintained our homegrown student information system. For decades, seriously. No one will be as important to the institution as that guy ever again. (Which I fear is part of the point.)

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Stanley Nerdlinger II
Stanley Nerdlinger II
@Nerde@beige.party replied  ·  activity timestamp 3 weeks ago

@kfitz @Daojoan
This guy?

The Boost Mobile guy that’s “almost dead” sitting at a desk, with a typewriter and an IV in his arm
The Boost Mobile guy that’s “almost dead” sitting at a desk, with a typewriter and an IV in his arm
The Boost Mobile guy that’s “almost dead” sitting at a desk, with a typewriter and an IV in his arm
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Kathleen Fitzpatrick
Kathleen Fitzpatrick
@kfitz@hcommons.social replied  ·  activity timestamp 3 weeks ago

@Nerde @Daojoan No, he teaches pre-1900 American lit. This guy.

Sorry, no caption provided by author
Sorry, no caption provided by author
Sorry, no caption provided by author
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Vincent 🌻🇪🇺
Vincent 🌻🇪🇺
@photovince@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan Words that are used in a society are very telling indeed.

But… conservationists? It’s in the name. Librarians, maintainers… they exist. It’s just that they are valued less (found boring) than innovators under all different names

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gnomeoffender
gnomeoffender
@gnomeoffender@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan Robert MacFarlane, nature writer in "Is a River Alive?" 2025 gives us the words to animate rivers in promotion of the global movement to recognize rivers similar to the status of corporations. Macfarlane explores how modern industrial language treats a river as a "resource" (a thing to be used), whereas many Indigenous and emerging legal frameworks treat it as a "relative" or "person." Magpie River (Canada)

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deeje
deeje
@deeje@mastodon.social replied  ·  activity timestamp 3 weeks ago

@Daojoan the balancers

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Thanasis Kinias
Thanasis Kinias
@tkinias@hcommons.social replied  ·  activity timestamp 3 weeks ago

@Daojoan
which is particularly odd in a time when people who call themselves ‘conservative’ are in the political ascendance...

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Benoît Jones
Benoît Jones
@huxley@mstdn.social replied  ·  activity timestamp 3 weeks ago

@Daojoan
Move slow and repair things.

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Keith
Keith
@keydelk@fosstodon.org replied  ·  activity timestamp 3 weeks ago

@Daojoan great article. It feels like too much in our modern world is falling apart from lack of maintenance, from public infrastructure to core parts of our democracy. We definitely need people to do the hard work of maintenance.

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Pēteris Krišjānis
Pēteris Krišjānis
@peteriskrisjanis@toot.lv replied  ·  activity timestamp 3 weeks ago

@Daojoan duh, because there is no big profit margins in it.
Tech companies struggle with simple IT support tasks, even when receiving lots of money they can't be bothered to engage because "opportunity cost" says someone is trying another crypto coin and they should be first to pick it up to short it high.
Society somehow understands that maintenance is important but this not a question you will see be driven politically 🤷‍♂️

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GhostOnTheHalfShell
GhostOnTheHalfShell
@GhostOnTheHalfShell@masto.ai replied  ·  activity timestamp 3 weeks ago

@Daojoan

This overheated world, however, means we cannot try to keep existing things from falling apart when so many of the things that we have in here I’m talking about infrastructure and modes of production cannot operate in the environment, the global financial and industrial core has created.

I do not use the word “we” because it is not what the majority of people asked for and because we are only allowing the options they produce, we are forced to choose.

..

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