Cheap labor and English proficiency helped make India the world's back office. Now, AI systems are subsuming jobs in technical support and customer care — even though many consumers still prefer to deal with a person. https://www.japantimes.co.jp/business/2025/10/16/tech/ai-chatbots-india-call-center/?utm_medium=Social&utm_source=mastodon #business #tech #india #jobs #ai #tech
