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jbz
@jbz@indieweb.social  ·  activity timestamp 2 weeks ago

🐨 Firewall upgrade at telco linked to deaths in Australia

「 Australian telco Optus says its staff may not have followed established processes when a firewall upgrade they conducted resulted in customers not being able to call emergency services for 14 hours – a period during which it is thought three of the carrier’s customers died after trying to seek help, according to the company's CEO 」

https://www.theregister.com/2025/09/21/optus_emergency_call_incident/

#australia #firewall #cybersecurity

Firewall upgrade at telco linked to deaths in Australia

: Optus was unaware network changes caused a problem, and ignored some customer complaints
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