My experience with Airtable support today (have to use it for a client)…

1. Our plan costs $24. Saw we were billed $119.

2. Sent a support request.

3. Human replied and said they couldn’t help. Instead I had to talk to their support robot. 🤦🏻‍♂️

4. Fine. Followed the link and talked to the support robot.

5. I told the robot its human said it needed to give me a refund. And it did, without question. All $119 of it. Making this month free.

Take that, company who forces me to resolve my disputes with robots.

😂😂😂

#AI #Capitalism #SupportRequest #Airtable #ArtificialIntelligence