Their arbitration clause is noxious but they do specifically mention that it doesn't prevent you from bringing them to small claims court, waive any of your statutory rights, or criminal misconduct. The criminal misconduct paragraph is kind of silly in that they still benevolently offer the option for you to address it in arbitration.
Arbitration does not apply to claims that fraud, criminal misconduct, or gross negligence by Bluesky caused death or personal injury. Those matters may be brought in court or arbitration, at the claimant's choice, subject to these Terms.
Oh, yes, I'm sure people will be jumping at the opportunity to allow Bluesky to have the arbiter they're paying for handle those cases instead of bringing it to a real court which can mete out real consequences.