"Telus offered buyouts to hundreds of employees across Canada
A Telus spokesperson attributed the move to increased demand for self-serve solutions"
'Increased demand for self-serve solutions'! Kiss my ass. What a f****** joke! TELUS, your service sucks balls just like the other (2 or 3?) telecom companies in Canada. You've been laying off people, moving support overseas for years and cramming chatbots and AI bullsh*t into anywhere you can get rid of people.
I don't mind using 'self-serve' solutions when they work but yours never do.
Quit lying. Tell your customers the truth that just like every other corporation you're wanting to get rid of staff and replace them with AI because staff are a pain in the ass to deal with. You want big Executive bonuses and no staff. That's your wet dream. We all know it. Be honest for once.
https://mobilesyrup.com/2026/01/12/telus-buyouts-employees-canada/