I get a call tonight telling me my computer is ready for pickup. I made sure to ask whether they’d tried to trigger the problem. They said they had.

I asked them what they’d replaced. He replied, “everything but the battery”.

So my computer is not yet the computer of Theseus, but when the battery goes, it will be.

#MacBookAir#Apple#ComputerOfTheseus

According to him the geniuses just “follow the manual” and that’s all they can do. And they don’t get proper training anymore, according to him. So he’s thrown his Genius Bar under the bus. But he’s also telling me I should be grateful that they’re basically “rebuilding [my] computer from scratch”. So that tells you what you need to know about how this guy treats customers.

#MacBookAir#Apple#ComputerOfTheseus

I got in touch with Apple Support yesterday to figure out why my computer still wasn’t ready. They told me they were waiting on replacement speakers to come in. SPEAKERS. Why did my computer need speakers? They didn’t know.

I went to the store today and had a conversation with a manager who was defensive, discourteous, and full of excuses.

He either did not know or would not say why my speakers needed to be replaced.

#MacBookAir#Apple#ComputerOfTheseus

Computer is back at the store with a priority tag on it. If they replace what they need to replace to fix the problem, the only parts of the computer that will be the same as when I took it in will, I think, be just the battery and the sheet of metal on the bottom of the case.

#MacBookAir#Apple#ComputerOfTheseus?

I got yet another Mac. It's a Macbook Air 13" from 2012, got it for $120. I love these old Intel Macs. Obviously the old MacOS was deleted to make space for an updated Linux Mint. Everything worked great, except the b43 wifi driver, which made the laptop not to wake up from sleep. I blacklisted 2-3 drivers it was pulling along with it, and I now use a tiny wifi dongle with great success. Overall, very happy.

#apple #macbook #macos #linux #opensource #mint #linuxmint #foss #hardware #macbookair

I got yet another Mac. It's a Macbook Air 13" from 2012, got it for $120. I love these old Intel Macs. Obviously the old MacOS was deleted to make space for an updated Linux Mint. Everything worked great, except the b43 wifi driver, which made the laptop not to wake up from sleep. I blacklisted 2-3 drivers it was pulling along with it, and I now use a tiny wifi dongle with great success. Overall, very happy.

#apple #macbook #macos #linux #opensource #mint #linuxmint #foss #hardware #macbookair