Benjamin Parry
@benjaminparry@mastodon.social  ·  activity timestamp 5 days ago
@pluralistic Here’s some next level #Enshittification for you.

Context: in-ear headphones not connecting, contact support, request proof of purchase, request *proof of disposal*. Absolutely disgusting behaviour! I’m livid!

#RightToRepair

Email response reading "Thank you for providing proof of purchase. Please now send proof of disposal. You do not need to mail us the physical product once you have sent us proof of disposal. We offer this as a one-time courtesy instead of requiring you to send us the product for inspection, which is our normal warranty process. We will need a video of the destroyed product, regardless of the actual issue. *PLEASE DO NOT THROW AWAY THE PRODUCT UNTIL THE CLAIM IS COMPLETE* Valid proof of disposal: Kindly send us a short video showing the damaged product being dipped/submerged in water. (Include the charging case for earbuds set.) Any other proof of disposal will result in the denial of your warranty claim or the requirement that you ship the product to us at your own expense. Once I receive proof of disposal, I will process your warranty claim. Thank you! Disclaimers: Code includes tax and shipping within your region. If the item is not available in your region, international shipping costs will not be covered. Store credit cannot be stacked or used with other discounts. With love from the Lab, Team JLab Customer Support"
Email response reading "Thank you for providing proof of purchase. Please now send proof of disposal. You do not need to mail us the physical product once you have sent us proof of disposal. We offer this as a one-time courtesy instead of requiring you to send us the product for inspection, which is our normal warranty process. We will need a video of the destroyed product, regardless of the actual issue. *PLEASE DO NOT THROW AWAY THE PRODUCT UNTIL THE CLAIM IS COMPLETE* Valid proof of disposal: Kindly send us a short video showing the damaged product being dipped/submerged in water. (Include the charging case for earbuds set.) Any other proof of disposal will result in the denial of your warranty claim or the requirement that you ship the product to us at your own expense. Once I receive proof of disposal, I will process your warranty claim. Thank you! Disclaimers: Code includes tax and shipping within your region. If the item is not available in your region, international shipping costs will not be covered. Store credit cannot be stacked or used with other discounts. With love from the Lab, Team JLab Customer Support"
Email response reading "Thank you for providing proof of purchase. Please now send proof of disposal. You do not need to mail us the physical product once you have sent us proof of disposal. We offer this as a one-time courtesy instead of requiring you to send us the product for inspection, which is our normal warranty process. We will need a video of the destroyed product, regardless of the actual issue. *PLEASE DO NOT THROW AWAY THE PRODUCT UNTIL THE CLAIM IS COMPLETE* Valid proof of disposal: Kindly send us a short video showing the damaged product being dipped/submerged in water. (Include the charging case for earbuds set.) Any other proof of disposal will result in the denial of your warranty claim or the requirement that you ship the product to us at your own expense. Once I receive proof of disposal, I will process your warranty claim. Thank you! Disclaimers: Code includes tax and shipping within your region. If the item is not available in your region, international shipping costs will not be covered. Store credit cannot be stacked or used with other discounts. With love from the Lab, Team JLab Customer Support"
Johannes Ernst
@j12t@j12t.social  ·  activity timestamp last week

I’ve been doing some thinking on how the #fediverse, the #opensocialweb etc relate to other causes, like #privacy, or #dataportability, or #digitalsovereignty, even the #righttorepair. It appears that ultimately they all want similar things for the users of technology:

More Digital Freedom.

Some people have been using this term for a long time, I’m thinking of adopting it to describe the broader cause. Thoughts?
Michael Gale
@miclgael@hachyderm.io  ·  activity timestamp last month

Small acts of rebellion to give you back a sense of control

- Ride your bike
- Shop local and independent
- Use a website instead of an app
- Find a more ethical brand of an everyday item
- Repair something instead of replacing it
- Buy direct from an artist whose work you love
- Turn your phone off for 1 hour
- Block ads with uBlock Origin and Firefox
- Make an actual phone call to a loved one
- Reduce, Reuse, Recycle

Add more 👇

#biketoot #recycle #ublock #art #loneliness #righttorepair
iFixit
@iFixit@mastodon.social  ·  activity timestamp 2 weeks ago

Right to Repair isn't hard! Here's an explainer even a five-year-old could understand. Check back tomorrow for part 2 where we'll dive into the importance of Right to Repair in your community.
—
#iFixit#RightToRepair #video

Liz Chamberlain explaining Right to Repair by sitting on a rock in front of a playground with a bicycle and set of tools. She says: "Right to Repair means you should be able to fix everything you own. Imagine your bike gets a flat tire. No problem, right? Just get a new tube or patch it up. But what if the bike company said, "Nope! You're not allowed to fix this yourself." They made a special tire that only they can sell, and they won't sell it to you. If you roll over a nail, you'd have to throw the whole bike away! That's not happening with most bikes yet, but it is happening with computers, and cell phones, and tractors, so Right to Repair is just about making sure you can fix all your stuff."
Liz Chamberlain explaining Right to Repair by sitting on a rock in front of a playground with a bicycle and set of tools. She says: "Right to Repair means you should be able to fix everything you own. Imagine your bike gets a flat tire. No problem, right? Just get a new tube or patch it up. But what if the bike company said, "Nope! You're not allowed to fix this yourself." They made a special tire that only they can sell, and they won't sell it to you. If you roll over a nail, you'd have to throw the whole bike away! That's not happening with most bikes yet, but it is happening with computers, and cell phones, and tractors, so Right to Repair is just about making sure you can fix all your stuff."
Matt ⁂ 🇳🇴 🇺🇦
@matt@oslo.town  ·  activity timestamp 3 weeks ago

Good job to #Electrolux who, in their app and on their website, allow you to buy individual parts for many of their products so you can fix the items yourself.

I feel like it's a rare thing to see these days but should be standard practice for every manufacturer of products like this.

#rightToRepair#doItYourself
Repair Cafe Barry
@RepairCafe_Barry@toot.wales  ·  activity timestamp 3 weeks ago

Our golden rule is "if you can fit it through the doors and it's not a microwave, we'll try and fix it!"

We can't make guarantees but between our volunteers we have a wide variety of skills and expertise.

What will you be bringing to our next event on Saturday 5th July between 10am and 1pm?

#RepairCafe#RightToRepair#SolarPunk

Richard, a man with light skin tone and short grey hair, kneeling on the floor working on a lawn mower while a woman with light skin tone and long brown hair tied up in a bun stands watching. Around them are tables at which different people are sitting working on items.
Richard, a man with light skin tone and short grey hair, kneeling on the floor working on a lawn mower while a woman with light skin tone and long brown hair tied up in a bun stands watching. Around them are tables at which different people are sitting working on items.
Richard, a man with light skin tone and short grey hair, kneeling on the floor working on a lawn mower while a woman with light skin tone and long brown hair tied up in a bun stands watching. Around them are tables at which different people are sitting working on items.
Kevin, a man with tanned light skin tone and short black hair, and Gary, a man with light skin tone and short blonde hair, sitting a table. Kevin is working on a red toy musical keyboard while Gary is working on what appears to be part of a vacuum cleaner. On the table is a mug of coffee, various electrical sockets, and a screwdriver.
Kevin, a man with tanned light skin tone and short black hair, and Gary, a man with light skin tone and short blonde hair, sitting a table. Kevin is working on a red toy musical keyboard while Gary is working on what appears to be part of a vacuum cleaner. On the table is a mug of coffee, various electrical sockets, and a screwdriver.
Kevin, a man with tanned light skin tone and short black hair, and Gary, a man with light skin tone and short blonde hair, sitting a table. Kevin is working on a red toy musical keyboard while Gary is working on what appears to be part of a vacuum cleaner. On the table is a mug of coffee, various electrical sockets, and a screwdriver.
Kevin, a man with light skin tone and long grey hair tied back, sat at a table working on the head of a vacuum cleaner. On the table are various screwdriver heads, a silver bowl with screws in it, an electric screwdriver. He is holding a manual screwdriver and using it on the head.
Kevin, a man with light skin tone and long grey hair tied back, sat at a table working on the head of a vacuum cleaner. On the table are various screwdriver heads, a silver bowl with screws in it, an electric screwdriver. He is holding a manual screwdriver and using it on the head.
Kevin, a man with light skin tone and long grey hair tied back, sat at a table working on the head of a vacuum cleaner. On the table are various screwdriver heads, a silver bowl with screws in it, an electric screwdriver. He is holding a manual screwdriver and using it on the head.
jbz
@jbz@indieweb.social  ·  activity timestamp 3 weeks ago

📱 Fairphone 6 leaked renders implicate its modular design for easy repairs • Android Central

｢ The device is set to launch on June 25 starting at €549, and the specifications of the upcoming Android handset include a 6.31-inch OLED display with a 120Hz refresh rate, along with Snapdragon 7s Gen 3 under the hood paired with 8GB of RAM and 256GB built-in storage, which is further expandable through microSD for up to 2TB ｣

https://www.androidcentral.com/phones/fairphone-6-official-render-leaks-showcase-its-sustainable-design

#fairphone #sustainability #righttorepair
Mx. Luna Corbden
@corbden@defcon.social  ·  activity timestamp last month

My son is looking to get into sewing machine repair as a business. There's demand for it up here. But search engines in 2025 are shite.

Does anyone know any good resources? Things like old manuals, online communities, forums, wikis, YouTube channels.

For example, he's got a 1928 Singer that's binding. He seems to have good instincts about what's wrong with it, but he's been unable to find a manual. He's got several others he's tinkering with, and wants understand them and become the go-to person in this area with all the knows.

I've directed him to archive.org but I suspect it might not be organized on this topic and it won't offer much community.

Any resources would be appreciated!

[Tagging him: @bamboy ]

#AskFedi#Solarpunk#RightToRepair #sewing#RepairCafe