This post might seem like it's about #brightspace (the #lms the #suny system is forcing us all to use), but it's actually about having bosses who hold you in such contempt that they can't even be bothered to explain why they paid millions of dollars for a product that doesn't work while telling you to use it or else.
Today's Brightspace issue: hundreds of questions with images (trapped within BS's little walled garden of impenetrable database locations) that appear only as placeholders, but might or might not render when placed into a student quiz. The odds seem so far to be about 50/50.
There is no way to know which items are affected *even when I edit each of the hundreds of items by hand*, because I see this placeholder for MOST of the questions but then the students sometimes see the image. Sometimes not.
It's silent failure. No flags, no checks, no indications of what's wrong. No way to know if any changes will fix things.
Other silent failures: BS will cheerfully tell you it has imported your 5,000 or so items (painstakingly created over the past decade) from your previous LMS--which was also mandated--and then just *won't tell you* that hundreds or thousands of them did not import because BS simply choked and pooped or because BS doesn't even have the functionality to use those question types.
I fucking hate this LMS, but I really hate the fact that the people in charge think so little of me and 30,000 of my colleagues that they shove shit like this at us and tell us to pretend it works.
#professor #rant #highered #broken #shittydesign #baddesign #badsoftware #capturedmarket
